Welcome to AutoPhilosophy’s Refund and Returns Policy page. We value your satisfaction and strive to ensure a positive experience with every purchase. This policy outlines the procedures for returning products and requesting refunds.
1. Return Eligibility
- Time Frame: Products must be returned within 30 days of the delivery date.
- Condition: Returned items must be in the same condition that you received them, unused, and in their original packaging.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
2. Non-Returnable Items
Certain types of items cannot be returned, including:
- Customized products
- Sale items (if applicable)
- Perishable goods such as food, flowers, or magazines
- Personal care items, hazardous materials, or flammable liquids
3. Process for Returns
- Initiating a Return: To start a return, email us at email@example.com with your order number and the reason for the return. We will provide you with instructions on how and where to send your package.
- Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Inspection: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Processing: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at firstname.lastname@example.org.
6. Customer Support
7. Policy Changes
AutoPhilosophy reserves the right to update or modify this policy at any time. Please review it periodically for any changes.